We're continuing on our series of videos about the 2023 Ranking Factors for Google Local Search. Today we are talking about the third rank factor and […]
If you’re tasked with reputation management for your business, you should know how to deal with negative Google reviews. The business owner may come to you […]
A step-by-step guide to remove reviews from Facebook Reviews are crucial to any business’s online reputation today. They’ve only become more important in recent years. After […]
So what’s the big deal about business reviews and customer review sites? Well, more than 93% of consumers take online reviews into account when making their […]
Learning how to respond to reviews will boost your online presence. Nearly 90% of consumers use reviews to make buying decisions--businesses need to be part of […]
Of all the words in the English language, none get marketers more excited than this four letter combination: L-E-A-D. Collecting and qualifying leads is every marketer’s […]
What Is Online Reputation Management? Review management and reputation management are often used interchangeably, but there is more to online reputation management than just reviews. Reviews […]
In July 2018 when The New York Times termed NBA side Toronto Raptors’ trade deal for Kawhi Leonard as the ‘biggest gamble in franchise history’, it […]
Believe it or not, the same premise applies to negative review response as it does to positive reviews. How to respond to negative reviews impacts not […]
While negative reviews often get this most attention, positive reviews are as or more important! It’s important to know how to respond to positive reviews to […]
Everyone can recall a time when they’ve received excellent customer service. Whether it was the clerk who was extra helpful or the hotel staff who went […]