Website & In Store Shopping Experience
![Website Shopping Experience](https://www.preferreddigitalsolutions.com/wp-content/uploads/2017/08/Customer-Experience.png)
People visiting your website are looking for a great shopping experience. They are not patient so your business needs to have a webpage and assets that load quickly. Nearly 50% of consumers expect a page to load in two seconds or less, anything longer than that, consumers start dropping off. The abandonment rate for viewers waiting to start up a video is a steady curve up and to the right. When website visitors shopping experience is poor on a company website, they blame the company, not Google, WiFi issues or whatever else may be the problem.
Website Performance
Website Speed
An effective website will have a consistent layout and will load quickly when navigating from page to page. 73% of mobile internet users say that they’ve encountered a website that was too slow to load. A 1 second delay in page response can result in a 7% reduction in conversions. 51% of mobile internet users say that they’ve encountered a website that crashed, froze, or received an error (KissMetrics).
The layout of the website should have a consistent theme. Navigate through the different pages of your businesses website, it should look similar throughout the site.
![website performance](https://preferreddigitalsolutions-v1721749965.websitepro-cdn.com/wp-content/uploads/2018/06/work-laptop-notebook-coffee.jpg)
![Slow website](https://preferreddigitalsolutions-v1721749965.websitepro-cdn.com/wp-content/uploads/2018/06/ecommerce.jpeg)
High quality website
64% of shoppers who had a poor experience with their site visit will shop somewhere else next time. 39% of consumers will stop engaging with content if the images or page won’t load. Delays at peak traffic times made more than 75% of online consumers abandon a site for a competitor’s.
If you have any questions about your customer's online Website Shopping Experience, feel free to contact Preferred Digital Solutions.