Privacy Policy

Effective Date: October 8, 2026 Last Updated: October 8, 2026

1. Introduction

Preferred Digital Solutions ("Preferred Digital Solutions," "we," "our," or "us") respects your privacy. This Privacy Policy explains what personal information we collect, how we use and protect it, and the choices you have when you visit our website, contact us, receive text messages or emails from us, or use our digital marketing services.

By using our website or providing your information to us, you agree to the practices described in this policy.

2. Information We Collect

Information you give us

  • Identity data: first and last name, business name, job title.
  • Contact data: email address, phone and mobile numbers, business and billing address.
  • Communications data: messages you send us through forms, email, phone, or text, and your communication preferences (including SMS opt-in and opt-out records).
  • Billing data: billing contact and transaction details. Payment card information is processed by our third-party payment processor; we do not store full card numbers.

Information collected automatically

  • Technical data: IP address, browser type and version, device type, operating system, and referring URLs.
  • Usage data: pages viewed, time on site, and links clicked, collected through cookies and similar technologies (see Section 6).

Information from clients

When we provide services to a business client, we may access data the client provides to us (for example, website analytics, ad account data, or customer lists). We handle that data on the client's behalf and according to our agreement with that client.

3. How We Use Your Information

We use personal information to:

  • Respond to inquiries and provide quotes or proposals.
  • Deliver, manage, and bill for our services.
  • Send service-related communications, such as appointment reminders, project updates, and account notices.
  • Send marketing communications about our services, where you have agreed to receive them.
  • Operate, secure, analyze, and improve our website and services.
  • Comply with legal obligations and enforce our agreements.

4. SMS / Text Messaging

Consent. If you provide your mobile number and opt in (for example, by checking an unchecked consent box on a web form or texting a keyword to us), you agree to receive text messages from Preferred Digital Solutions. Consent to receive text messages is not a condition of purchasing any goods or services.

Types of messages. Depending on what you opted in to, messages may include:

  • Service/account messages: appointment reminders and confirmations, quotes, project updates, and account notifications.
  • Marketing messages: promotions, offers, and news about our services (sent only if you separately opted in to marketing messages).

Message frequency varies. Message and data rates may apply.

Opting out. Reply STOP to any message to unsubscribe. You will receive one final message confirming your opt-out, and no further messages will be sent unless you opt in again. Reply HELP for help, or contact us at jonathan@preferreddigitalsolutions.com or 919-307-5651.

Carriers are not liable for delayed or undelivered messages.

Mobile information and sharing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all of the information-sharing categories described in this policy and will not be shared with any third parties. We may share mobile numbers only with the service providers that deliver our text messages on our behalf (such as our SMS platform and telecommunications carriers), and only for that purpose.

For additional terms, see our SMS Terms & Conditions.

5. How We Share Information

We do not sell or rent your personal information. We share it only as follows:

  • Service providers that help us run our business (for example, website hosting, CRM, email and SMS delivery, payment processing, analytics), who may use it only to perform services for us. This does not include SMS opt-in data or consent, which is handled as described in Section 4.
  • Legal and safety reasons, when required by law, subpoena, or court order, or to protect the rights, property, or safety of us, our clients, or others.
  • Business transfers, in connection with a merger, acquisition, or sale of assets, subject to this policy.
  • With your consent or at your direction.

6. Cookies and Analytics

Our website uses cookies and similar technologies to keep the site working, understand how visitors use it, and measure our marketing. We may use tools such as Google Analytics. You can block or delete cookies through your browser settings; some site features may not work properly if you do. To opt out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout.

7. Email Communications

You can unsubscribe from marketing emails at any time using the "unsubscribe" link in any email. We will still send you non-marketing messages related to your account or services.

8. Data Retention

We keep personal information only as long as needed for the purposes described in this policy, including to provide services, meet legal, tax, and accounting requirements, and resolve disputes. We keep records of SMS consent and opt-outs as long as needed to honor your choices and demonstrate compliance.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

10. Your Choices and Rights

You may ask us to access, correct, or delete the personal information we hold about you, or to stop sending you marketing messages, by contacting us using the information below. Depending on where you live, you may have additional rights under state privacy laws; we will respond to requests as required by applicable law. We will not discriminate against you for exercising your rights.

11. Children's Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

12. Third-Party Links

Our website may link to other websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and change the "Last Updated" date above.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us:

Preferred Digital Solutions 10822 Greater Hills Street, Raleigh, NC 27614 Email: jonathan@preferreddigitalsolutions.com